Shipping policy

Thank you for shopping at Crybananacat! We are committed to delivering your favorite merchandise and cuddly companions in the best condition and as quickly as possible.

1. Shipping Rates & Delivery Estimates

  1. Free Shipping: We offer FREE SHIPPING on all orders across India with no minimum purchase required.
  2. Processing & Dispatch Time:
  3. Apparel & Print-on-Demand Items (T-Shirts, Mugs, Tote Bags): Custom-printed and packed within 2-4 business days.
  4. Soft Toys: Quality checked and dispatched within 1-2 business days.
  5. Transit Time: Once shipped, it typically takes 4-7 business days to reach your doorstep, depending on your location.
  6. Total Estimated Delivery: You can generally expect your order within 7-10 business days.

2. Shipment Confirmation & Order Tracking

  1. As soon as your order is dispatched, you will receive a Shipment Confirmation email and/or SMS containing your Tracking Number.
  2. You can track your package in real-time through our courier partner’s website or tracking portal.

3. Damages & Issues

  1. We take great care in securely packaging all our products (especially fragile items like Magic Mugs and plush soft toys).
  2. Important: If you receive a damaged or defective parcel, recording a clear Unboxing Video as soon as you receive it is mandatory. This helps us process your free replacement immediately.

4. Courier Partners

To ensure safe and reliable delivery to every corner, we partner with top national networks (such as BlueDart, Delhivery, and Ecom Express) as well as trusted local and regional courier services depending on your delivery location.